Clinical Laboratory Automation: Evaluating and Selecting an Automation System

Many laboratories invest in automation due to declining reimbursements, an aging workforce, outreach opportunities, and a desire to reduce costs and improve quality and safety. This lecture reviews a proven process for identifying steps in the laboratory’s present workflow that are best candidates for automation and re-engineering. It also provides recommendations and examples of several measures useful in assessing lab performance before and after automation, and offers an overview of the many laboratory automation systems that are commercially available.

Originally presented December 16th, 2010 in Salt Lake City, Utah.

Lecture Presenter

Charles D. Hawker, PhD, MBA, FACB Charles D. Hawker, PhD, MBA, FACB
Scientific Director, Automation and Special Projects, ARUP Laboratories

Dr. Charles Hawker is the scientific director for automation and special projects at ARUP and an adjunct professor of pathology at the University of Utah School of Medicine. While at ARUP, Dr. Hawker has installed several major automation and robotic systems that have made ARUP one of the country’s most automated laboratories. He is a past president of three professional societies and has received several distinguished awards. He is also an author or co-author of several book chapters on automation and a frequent lecturer on laboratory automation to national and international audiences.


After this presentation, attendees will be able to:

  • Identify the steps necessary to evaluate the role and value of automation in their clinical laboratory.
  • Outline the process to successfully implement laboratory automation.
  • Describe useful parameters for measuring outcomes and benefits of the automation project.

Sponsored by:

University of Utah School of Medicine, and ARUP Laboratories